A deposit of 25% of the tour price is required for us to reserve your place on your selected tour departure. On receipt of your deposit, Global Adventure Guide will email you a confirmation letter to verify your travel arrangements and advise final payment details.
Global Adventure Guide requires all tour participants to complete a booking form in full following confirmation of their tour space. Failure to provide full details of your travel plans may result in miscommunications of your exact travel specifications. Our booking form is available for completion online at: Our Online Booking Form
Our international tours are in many cases priced using the local currency at origin of the tour departure. All confirmation letters will verify the currency of the tour and its value; we will also give an estimated New Zealand Dollar (NZD) value. However, any representation to New Zealand Dollars (NZD) on our confirmation letters is an estimated final price only and payment will be converted at the correct exchange rate on the date final payment is made to Global Adventure Guide. The final price will be converted on or before 60 days prior to the tour departure.
The balance for all Global Adventure Guide tours must be paid no later than 60 days prior to tour departure.
All tour cancellations will require notification in writing to Global Adventure Guide reservations by the person participating on the tour. We recommend that you purchase cancellation insurance on payment of your tour deposit in case unforeseen circumstances force you to cancel your tour.
Global Adventure Guide will in most circumstances allow the transfer of the deposit or tour payment to another tour departure (subject to availability), provided the request is received at least 60 days prior to departure. In this case, an administration fee of NZD$50.00 per person will apply.
Your safety is our priority. However, all adventure tourism involving road cycling, mountain biking and hiking includes inherent risks, dangers and hazards. While we will ensure your trip is as safe as possible, not all risks, dangers and hazards can be anticipated or avoided.
We ask you to carefully read and fully understand the ‘Global Adventure Guide Safety Terms and Customer Declaration’ section on your tour booking form. Your signed consent to these terms is required to complete your reservation.
Should you have concerns or require clarification on any of Global Adventure Guide’s Tour Terms & Conditions, Safety Terms & Customer Declaration or Health Profile requirements please contact us.